How to contact
Burbank Water & Power?

What Is Burbank Water & Power?

Burbank Water & Power (BWP) is a municipal utility owned by the City of Burbank, California. It provides electric and water services to the city's residents, businesses, and visitors. BWP is committed to providing reliable and affordable services while maintaining the highest standards of safety and environmental stewardship. BWP is also dedicated to promoting energy efficiency, conservation, and renewable energy sources.

Why Should I Contact Burbank Water & Power?

You should contact Burbank Water & Power if you have questions or concerns about your energy or water bill, need to start or stop service, need to report a power outage, or have any other questions or concerns related to your energy or water service.

What Are General Complaints About Burbank Water & Power Customer Service?

Common complaints about Burbank Water & Power customer service include long wait times on the phone, unhelpful representatives, difficulty getting a resolution to an issue, and lack of communication regarding billing and other services. Customers have also reported difficulty getting in touch with customer service representatives, as well as slow response times to inquiries. Additionally, customers have complained about the lack of transparency regarding billing, fees, and other services.

What Are The Main Reasons People Contact Burbank Water & Power?

The main reasons people contact Burbank Water & Power are to report an outage, inquire about billing and payment options, request new services, ask questions about energy efficiency, and learn more about renewable energy programs.

Detailed Instructions For How To Contact Burbank Water & Power Customer Service?

To contact Burbank Water & Power customer service, you can call 818-238-3700 or visit the customer service page on their website at https://www.burbankwaterandpower.com/customer-service. You can also email them at bwp@burbankca.gov or send a letter to Burbank Water & Power, P.O. Box 6459, Burbank, CA 91510.

How Long Does Burbank Water & Power Take To Respond?

Burbank Water & Power typically responds to inquiries within 1-2 business days.

What Are The Best Ways To Contact Burbank Water & Power?

The best ways to contact Burbank Water & Power are by calling their customer service line at (818) 238-3700, visiting their website at www.burbankwaterandpower.com, or sending an email to customerservice@burbankwaterandpower.com. They also have a Facebook page, Twitter account, and YouTube channel for customers to follow and stay up to date on their services.

What Is The Best Way To Contact Burbank Water & Power Ceo?

The best way to contact Burbank Water & Power CEO is to send a letter or email to the company's main office. The address for the main office is: Burbank Water & Power, P.O. Box 6459, Burbank, CA 91510. Alternatively, you can call the company's main line at (818) 238-3700 and ask to be connected to the CEO's office.

How To Contact Burbank Water & Power Executives?

To contact Burbank Water & Power executives, customers can call the Customer Service Department at (818) 238-3700 or email bwp@burbankca.gov. Customers can also visit the Burbank Water & Power website at www.burbankwaterandpower.com to find contact information for specific executives.

How To Contact Burbank Water & Power Outside The Usa?

Burbank Water & Power can be contacted outside of the USA by sending an email to customerservice@burbankwaterandpower.com. Additionally, customers can call +1 (818) 238-3700 to speak with a customer service representative.

Does Burbank Water & Power Have A 1-800 Number?

Yes, Burbank Water & Power has a 1-800 number for customer service: 1-800-238-3300.

What Are Burbank Water & Powers' Social Handles?

• Twitter: @BurbankWaterPwr

• Instagram: @burbankwaterandpower

• YouTube: @BurbankWaterandPower

How To Get Burbank Water & Powers' Chat Support?

To get Burbank Water & Power's chat support, customers can visit their website at www.burbankwaterandpower.com and click on the "Contact Us" tab. From there, customers can select the "Chat with Us" option to connect with a customer service representative.

How Easy It Is To Contact Burbank Water & Powers'?

It is easy to contact Burbank Water & Power. Their customer service team is available by phone at (818) 238-3700 or by email at customerservice@burbankwaterandpower.com. Additionally, customers can visit the Burbank Water & Power website for more information and to submit inquiries.

What Are Burbank Water & Powers' Mailing Address & Burbank Water & Powers' Phone Numbers?

Mailing Address: Burbank Water and Power PO Box 6459 Burbank, CA 91510 Phone Numbers: Customer Service: (818) 238-3700 Emergency: (818) 238-3700 TDD (Hearing Impaired): (818) 238-3790

What Are Burbank Water & Powers' Support Hours?

Burbank Water & Power offers customer support 24 hours a day, 7 days a week.

Does Burbank Water & Power Offer 24H Support?

No, Burbank Water & Power does not offer 24-hour support. Customers can contact the utility during regular business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m. PST.

Where Can I Find Burbank Water & Power Faq?

Burbank Water and Power (BWP) has an extensive FAQ page available on their website. The page covers a wide range of topics, including billing, energy efficiency, water conservation, and more. It provides answers to frequently asked questions about BWP services, rates, policies, and programs. Additionally, the page includes links to helpful resources, such as energy calculators, energy-saving tips, and energy efficiency rebate forms. To access the BWP FAQ page, visit https://www.burbankwaterandpower.com/faq.

Final Words About Contacting Burbank Water & Power

If you need to contact Burbank Water & Power, you can call their customer service line at (818) 238-3700 or visit their website at www.burbankwaterandpower.com. You can also email them at bwp@burbankca.gov or send them a letter to Burbank Water & Power, PO Box 6459, Burbank, CA 91510-6459. For more information about their services, you can also visit their Facebook page or follow them on Twitter.