California Water Service (Cal Water) is the largest investor-owned American water utility west of the Mississippi River, providing water service to over 2 million people in more than 100 California communities. Cal Water provides water, wastewater, and recycled water services to residential, commercial, industrial, and institutional customers. The company also offers a variety of conservation programs and services to help customers save water and money.
You should contact California Water Service if you need assistance with your water service, have a question or concern about your water bill, need to report a water main break or other water-related emergency, or if you want to learn more about the company and its services.
Common complaints about California Water Service's customer service include long wait times on the phone, unhelpful customer service representatives, difficulty reaching a live person, and billing issues. Customers have also reported that customer service representatives are not knowledgeable about the company's services and policies. Additionally, customers have complained about being charged late fees and having to pay for services they never received.
The main reasons people contact California Water Service are to inquire about services, report an issue, ask a question, make a payment, start or stop service, or request an appointment.
To contact California Water Service customer service, customers can call 1-800-999-4033, email email@example.com, or visit their website at www.calwater.com/contact-us. Customers can also contact their local office directly for more information. For a complete list of local offices, please visit www.calwater.com/locations.
California Water Service typically responds to customer inquiries within 24 to 48 hours.
The best ways to contact California Water Service are by phone, email, and online contact forms. Customers can call the Customer Service line at 1-800-999-4033 and speak with a representative. Customers can also email customer service at firstname.lastname@example.org or fill out an online contact form at https://www.calwater.com/contact-us/.
The best way to contact California Water Service CEO is by emailing the company's corporate headquarters at email@example.com. Additionally, customers can call the corporate office at (408) 367-8200 and ask to be connected to the CEO's office.
To contact California Water Service executives, please call (408) 367-8200 or email firstname.lastname@example.org. You can also visit the company's website, www.calwater.com, and use the Contact Us page to reach out to an executive.
Yes, California Water Service has a 1-800 number for customer service. The toll-free number is 1-800-999-4033.
To get California Water Services' chat support, customers can visit the company's website at www.calwater.com and click on the “Chat Now” button located at the top right of the page. Customers can then enter their name, email address, and phone number to start a chat with a customer service representative.
California Water Services Mailing Address: PO Box 6010 San Jose, CA 95150 Phone Numbers: Customer Service: (800) 999-4033 Emergency Services: (800) 999-4033 (24/7) Billing Questions: (408) 367-8200 Technical Support: (408) 578-3700
California Water Services offers customer support 24 hours a day, 7 days a week. Customers can contact California Water Services by phone, email, or online chat for any inquiries.
No, California Water Service does not offer 24-hour support. However, they do provide customer service during regular business hours, Monday through Friday, 8:00am to 5:00pm Pacific Time. Customers can contact their Customer Service Center at 1-800-999-4033.
California Water Service (Cal Water) provides a comprehensive FAQ page on their website, located at https://www.calwater.com/faqs/. This page provides answers to questions about billing, water quality, conservation, and other topics related to Cal Water services. It also includes links to other helpful resources, such as the Cal Water Customer Service Center, where customers can get answers to more specific questions. Additionally, customers can contact Cal Water directly by phone or email for further assistance.
If you need to contact California Water Service, you can do so by calling their customer service hotline at 1-800-999-4033, or by visiting their website at www.calwater.com. You can also reach out to them on social media, or send them a letter. California Water Service is committed to providing excellent customer service, and they are always willing to answer any questions or concerns you may have.