Central Florida Electric Cooperative (CFEC) is a not-for-profit electric utility cooperative that serves more than 50,000 members in 10 counties in Central Florida. It is owned by its members and governed by a Board of Trustees. CFEC provides reliable and affordable electric service to its members and is committed to providing safe, reliable, and affordable electric service to its members.
You should contact Central Florida Electric Cooperative if you have any questions or concerns regarding your electric service, need help with billing, or have an emergency repair. The cooperative can also help you take advantage of energy efficiency programs and other services.
Common complaints about Central Florida Electric Cooperative customer service include slow response times, lack of transparency, poor communication, and unhelpful customer service representatives. Customers also report difficulty getting accurate billing information and difficulty getting their questions answered in a timely manner. Additionally, customers have complained about the lack of online services, such as online bill payment, and the lack of options for payment plans.
Report a power outage
Request new service or make changes to existing service
Ask questions about billing and payment
Learn about energy-saving programs and incentives
Get information about energy-efficient appliances
Request help with energy audits and energy efficiency improvements
Request a free home safety inspection
Find out about renewable energy options
Get help with energy conservation 1
Obtain information about community outreach programs
You can also contact Central Florida Electric Cooperative via email at customerservice@cfec.com or by mail at Central Florida Electric Cooperative, P.O. Box 708, Bushnell, FL 3351
Central Florida Electric Cooperative typically responds to inquiries within 1-2 business days.
Alternatively, customers can send an email to info@cfec.com or use the online chat feature on the website. Finally, customers can send mail to Central Florida Electric Cooperative, PO Box 1210, Chiefland, FL 3264
The best way to contact Central Florida Electric Cooperative CEO is by calling their customer service line at 800-227-1302 or sending an email to info@cfec.com.
The best way to contact Central Florida Electric Cooperative executives is to call the office at (352) 793-2101 or send an email to info@cfec.com. You can also find contact information for individual executives on the Central Florida Electric Cooperative website at https://www.cfec.com/contact-us.
Central Florida Electric Cooperative can be contacted outside the USA by emailing info@cfec.com or calling +1 (352) 793-3801.
Yes, Central Florida Electric Cooperative has a 1-800 number. The toll-free number is 1-800-227-1302.
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Central Florida Electric Cooperatives offers chat support for customers through their website. To access the chat support, customers can visit their website and click on the "Chat with Us" button located at the top right corner of the page. Customers can then enter their name and email address to start a chat session with a customer service representative.
Contacting Central Florida Electric Cooperatives is easy and straightforward. The Cooperatives offer several convenient ways to get in touch, including phone, email, and online contact forms. Customers can also find helpful information and resources on the Cooperatives' website, including frequently asked questions, payment options, and more.
Central Florida Electric Cooperatives Mailing Address: P.O. Box 3227, Lakeland, FL 33802 Phone Numbers: 863-299-5300 or 800-227-1302
Central Florida Electric Cooperatives' Support Hours are Monday through Friday from 8:00am to 5:00pm EST.
No, Central Florida Electric Cooperative does not offer 24-hour support. They are available Monday through Friday from 7:30 a.m. to 5:00 p.m. EST.
The Central Florida Electric Cooperative (CFEC) is dedicated to providing reliable and affordable electricity to its members. To meet this goal, CFEC offers a variety of services and resources to its members. To help members get the most out of their electric service, CFEC has compiled a list of frequently asked questions (FAQs) about its services. The FAQs cover topics such as electric billing, energy efficiency, safety, and more. Members can find answers to common questions such as: • How do I read my electric bill? • What is the difference between a kWh and a kW? • What are the benefits of energy efficiency? • How do I know if I have an electric emergency? • What are the rules for using a generator? The FAQs also provide information about CFEC’s services, such as: • How do I start or stop service? • How do I pay my bill? • How do I contact customer service? • What are the rates for electricity? • What are the rules for connecting to the grid? CFEC’s FAQs are available online at www.cfec.com/faq. The FAQs are updated regularly to ensure that members have access to the most up-to-date information about their electric service.
If you need to contact Central Florida Electric Cooperative (CFEC), you can do so by phone, email, or mail. You can call their customer service line at 800-227-1302, email them at customerservice@cfec.com, or send a letter to their office address at PO Box 310, Sumterville, FL 33585. For more information about their services, you can also visit their website at cfec.com.