The City of Dover Electric Department is the public utility responsible for providing electric services to the residents and businesses of Dover, Delaware. The department is responsible for the maintenance and operation of the electric distribution system, including power lines, poles, and substations. They also provide energy efficiency programs, energy audits, and energy education to help customers save energy and money.
The City of Dover Electric Department is the primary provider of electricity to the city and its surrounding areas. They are responsible for maintaining the power grid and providing reliable electricity to homes and businesses. If you have any questions or concerns about your electricity service, you should contact the City of Dover Electric Department for assistance. They can help you with billing inquiries, power outages, energy efficiency tips, and more.
Common complaints about City of Dover Electric Department Customer Service include long wait times, unhelpful customer service representatives, difficulty reaching a live person, and lack of response to inquiries. Customers also report feeling frustrated with the billing process, unclear billing statements, and difficulty resolving billing disputes. Additionally, customers have complained about the lack of available payment options and the high cost of electricity.
The main reasons people contact the City of Dover Electric Department are to report an outage, pay a bill, request new service, inquire about rates and fees, ask questions about energy efficiency, and inquire about safety and security.
By Email: Customers can email their inquiries to firstname.lastname@example.org. By Mail: Customers can mail their inquiries to City of Dover Electric Department, 15 Loockerman Plaza, Dover, DE 1990
In Person: Customers can visit the City of Dover Electric Department office at 15 Loockerman Plaza, Dover, DE 1990
Office hours are Monday through Friday from 8:00am to 4:30pm.
The City of Dover Electric Department typically responds to inquiries within 1-2 business days.
By email, customers can send their inquiries to email@example.com. By mail, customers can send their inquiries to the City of Dover Electric Department, 15 Loockerman Plaza, Dover, DE 1990
The best way to contact City of Dover Electric Department executives is by phone. The main office number is 302-736-7025. You can also contact them via their website at http://www.cityofdover.com/departments/electric/.
No, the City of Dover Electric Department does not have a 1-800 number. Customers can contact the department directly by calling 302-736-7025.
City of Dover Electric Department Facebook: @DoverElectricDE
City of Dover Electric Department Instagram: @DoverElectricDE
The City of Dover Electric Department provides chat support for customers through their website. To access this service, customers can visit the City of Dover Electric Department website and click the "Chat Now" button located at the top of the page. Customers can then enter their name and email address and begin chatting with a customer service representative.
It is easy to contact the City of Dover Electric Departments. The City of Dover website provides contact information for the Electric Department, including a phone number, email address, and mailing address. Additionally, the City of Dover Electric Department has an online form to submit inquiries, as well as a customer service portal to manage accounts.
The City of Dover Electric Department provides support during regular business hours, Monday through Friday from 8:00am to 4:30pm EST.
No, the City of Dover Electric Department does not offer 24-hour support. The department's customer service hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.
The City of Dover Electric Department has an extensive FAQ page on their website. This page contains answers to questions about electric service, billing, safety, and other topics related to the Electric Department. It also includes contact information for the department and links to other resources. To access the FAQ page, visit the City of Dover Electric Department website and click on the "FAQs" link in the top navigation bar. You can also find the FAQ page by searching for "City of Dover Electric Department FAQ" in your preferred search engine.
The City of Dover Electric Department is dedicated to providing reliable and efficient electricity services to its customers. If you have any questions or concerns about your electric service, you can contact the City of Dover Electric Department directly by phone, email, or in person. The staff at the Electric Department is available to answer any questions you may have and provide assistance in resolving any issues you may be experiencing.