The DeKalb-Jackson Water Supply District is a public water supply district in DeKalb and Jackson counties in the U.S. state of Mississippi. It is responsible for providing water to the citizens of the two counties. The district is managed by a board of commissioners, who are elected by the citizens of the district. The district also operates a wastewater treatment plant, which serves the area.
You should contact Dekalb Jackson Water Supply District if you need assistance with water service, have questions about water bills, need to report a water-related issue, or would like to learn more about the district's services.
Common complaints about Dekalb Jackson Water Supply District customer service include slow response times, difficulty getting through to customer service representatives, lack of resolution to customer issues, and unhelpful customer service representatives. Additionally, some customers have reported that the customer service staff is not knowledgeable about the services offered by the district and that they are not willing to provide assistance with billing or other inquiries.
The main reasons people contact Dekalb Jackson Water Supply District are to inquire about water service, report a water outage or leak, ask about water bills and payments, request a water meter installation, and inquire about water conservation programs.
You can also contact the customer service team by email at email@example.com or by mail at P.O. Box 8, Smithville, TN 3716
The Dekalb Jackson Water Supply District typically responds to inquiries within 1-2 business days.
The best way to contact Dekalb Jackson Water Supply District executives is to call the office at (615) 597-5181 or send an email to firstname.lastname@example.org. You can also visit the website at https://www.dekalbjacksonwater.com/contact-us/ for more information.
No, the Dekalb Jackson Water Supply District does not have a 1-800 number.
To get chat support from Dekalb Jackson Water Supply Districts, you can visit their website at https://www.djwsd.org/contact-us.html and click on the “Chat Now” button at the bottom of the page. This will open up a chat window where you can ask questions and get answers from their customer service representatives.
Contacting Dekalb Jackson Water Supply Districts is easy. The Districts can be reached by phone at 615-597-4040 or by email at email@example.com. The Districts also have a website at www.djwsd.org, which provides information about the services they offer, contact information, and other resources.
Mailing Address: Dekalb Jackson Water Supply Districts P.O. Box 567 Smithville, MS 38870 Phone Number: 662-651-7200
The Dekalb Jackson Water Supply Districts support hours are Monday-Friday from 8:00am to 4:30pm CST.
No, Dekalb Jackson Water Supply District does not offer 24-hour support.
How do I get water service from the DJWSD? To receive water service from the DJWSD, you must fill out an application and submit it to the District office. You will need to provide proof of ownership or occupancy of the property. Once your application is approved, the District will install a water meter and provide you with a water bill.
What are the rates for water service? The DJWSD charges a base rate for water service, which is based on the size of the meter installed at your property. In addition, customers are charged a usage rate for each 1,000 gallons of water used. The District also offers a variety of payment options, including monthly payments and budget billing.
How can I pay my water bill? The DJWSD accepts payments by check, money order, or credit card. You can also pay your bill online or by phone.
What is the District's policy on water conservation? The DJWSD encourages customers to conserve water by using water-saving devices such as low-flow showerheads and faucet aerators. The District also offers rebates for certain water-saving devices.
What should I do if I have a water emergency? If you experience a water emergency, such as a broken pipe or a flooded basement, contact the DJWSD immediately. The District's staff will be able to assist you with emergency repairs or other services.
The Dekalb Jackson Water Supply District is committed to providing excellent customer service and is available to answer any questions or concerns. To contact the District, please call (615) 845-7000 or email firstname.lastname@example.org. For more information, visit their website at www.dekalbjacksonsupply.org.