How To Contact

How to contact
Des Moines Water Works?

What Is Des Moines Water Works?

Des Moines Water Works is a public utility owned by the City of Des Moines, Iowa. It provides drinking water to more than 500,000 people in the Des Moines area. The utility also operates a wastewater treatment plant and provides stormwater management services.

Why Should I Contact Des Moines Water Works?

Des Moines Water Works is the largest water utility in Iowa and provides water and wastewater services to over 500,000 people in the Des Moines area. If you have questions or concerns about your water service, billing, or any other water-related issues, you should contact Des Moines Water Works for assistance.

What Are General Complaints About Des Moines Water Works Customer Service?

Common complaints about Des Moines Water Works customer service include long wait times, unhelpful or unresponsive customer service representatives, lack of knowledge about billing and payment options, and difficulty understanding billing statements. Additionally, customers have reported difficulty getting in touch with customer service representatives, difficulty resolving billing disputes, and difficulty understanding the billing process.

What Are The Main Reasons People Contact Des Moines Water Works?

The main reasons people contact Des Moines Water Works are to report water outages, request information about water services, inquire about billing, and ask questions about water quality.

Detailed Instructions For How To Contact Des Moines Water Works Customer Service?

  • Phone: Call 515-283-8700 to speak with a customer service representative.

  • Email: Send an email to customerservice@dmww.com with your inquiry.

  • Mail: Mail your inquiry to Des Moines Water Works, 2201 George Flagg Parkway, Des Moines, IA 5032

  • Online Contact Form: Fill out the online contact form at https://www.dmww.com/contact-us/ to submit your inquiry.

  • Social Media: You can also contact Des Moines Water Works through their social media accounts on Facebook and Twitter.

How Long Does Des Moines Water Works Take To Respond?

Des Moines Water Works typically responds to inquiries within 1-2 business days.

What Are The Best Ways To Contact Des Moines Water Works?

  • To contact Des Moines Water Works by email, send an email to customerservice@dmww.com. To contact Des Moines Water Works by mail, send a letter to 2201 George Flagg Parkway, Des Moines, IA 5032

What Is The Best Way To Contact Des Moines Water Works Ceo?

The best way to contact the Des Moines Water Works CEO is by email. The email address is info@dmww.com. Additionally, you can contact the Des Moines Water Works by phone at (515) 283-8700 or by mail at 2201 George Flagg Pkwy, Des Moines, IA 50321.

How To Contact Des Moines Water Works Executives?

The best way to contact Des Moines Water Works executives is by calling their main office at (515) 283-8700 or by sending an email to info@dmww.com. Additionally, you can find contact information for specific executives on their website at https://www.dmww.com/contact-us/.

How To Contact Des Moines Water Works Outside The Usa?

Des Moines Water Works can be contacted outside the USA by sending an email to info@dmww.com, calling +1 515-283-8700, or sending a letter to Des Moines Water Works, 2201 George Flagg Parkway, Des Moines, IA 50321, USA.

Does Des Moines Water Works Have A 1-800 Number?

Yes, Des Moines Water Works has a 1-800 number. The customer service number is 800-383-0809.

What Are Des Moines Water Workss' Social Handles?

  • Twitter: @DMWaterWorks

  • Instagram: @desmoineswaterworks

  • YouTube: @DesMoinesWaterWorks

How To Get Des Moines Water Workss' Chat Support?

Des Moines Water Works provides 24/7 chat support to its customers. To get in touch with their chat support team, customers can visit their website at www.dmww.com and click on the “Chat with Us” link located at the bottom of the page. Alternatively, customers can call their customer service line at 515-283-8700 and select the “Chat” option.

How Easy It Is To Contact Des Moines Water Workss'?

Contacting Des Moines Water Works is easy and convenient. You can reach them by phone at (515) 283-8700, by email at contact@dmww.com, or by visiting their website at www.dmww.com. You can also follow them on social media for the latest updates and news.

What Are Des Moines Water Workss' Mailing Address & Des Moines Water Workss' Phone Numbers?

Mailing Address: Des Moines Water Works 2201 George Flagg Parkway Des Moines, IA 50321 Phone Numbers: Customer Service: 515-283-8700 Emergency: 515-283-4204 Administration: 515-283-8700

What Are Des Moines Water Workss' Support Hours?

Des Moines Water Works is open Monday through Friday from 8 a.m. to 5 p.m. CST for customer support.

Does Des Moines Water Works Offer 24H Support?

No, Des Moines Water Works does not offer 24-hour support. Customers can contact the Water Works Customer Service Center during regular business hours, Monday through Friday, 8 a.m. to 4:30 p.m. at (515) 283-8700.

Where Can I Find Des Moines Water Works Faq?

The Des Moines Water Works website (www.dmww.com) has an extensive FAQ page that can answer many of your questions about the organization and its services. The FAQ page covers topics such as billing, payment options, water quality, conservation, and more. Additionally, you can find contact information for the Des Moines Water Works customer service team, as well as information on how to report a water emergency. To access the FAQ page, simply go to the Des Moines Water Works website and click on the “FAQ” tab at the top of the page.

Final Words About Contacting Des Moines Water Works

If you need to contact Des Moines Water Works, there are several ways to do so. You can call their Customer Service line at 515-283-8700, send an email to customerservice@dmww.com, or visit their website at www.dmww.com for more information. You can also reach out to them on social media, such as Facebook and Twitter. For more specific inquiries, you can also contact their Public Relations department at 515-283-8710.

What Are The Ways To Contact Des Moines Water Works?

icon of email

contact@dmww.com

icon of address

2201 George Flagg Parkway, Des Moines, IA 50321

icon of social_media

Facebook, Twitter, Instagram, YouTube


How To Contact Des Moines Water Works On Social Media?

icon of twitter
icon of instagram
icon of youtube
icon of facebook

contact Des Moines Water Works image with text