How to contact
Detroit Water And Sewerage Department?

What Is Detroit Water And Sewerage Department?

The Detroit Water and Sewerage Department (DWSD) is the largest water and sewer utility in Michigan, providing drinking water and wastewater services to more than 4 million customers in the city of Detroit and 127 other communities in southeast Michigan. DWSD is also responsible for the maintenance and operation of the Detroit Water and Sewerage System, which includes more than 3,000 miles of water mains, over 1,000 miles of sewer mains, and over 1,000 miles of combined sewers.

Why Should I Contact Detroit Water And Sewerage Department?

The Detroit Water and Sewerage Department (DWSD) is responsible for providing safe drinking water and wastewater services to the citizens of Detroit. If you are a resident of Detroit, you should contact DWSD if you have questions or concerns about your water or sewer service, need to report a water or sewer issue, or need to pay your water bill. You can also contact DWSD if you need assistance with water conservation or have any other questions related to water and sewer services.

What Are General Complaints About Detroit Water And Sewerage Department Customer Service?

Common complaints about Detroit Water and Sewerage Department customer service include long wait times, unhelpful customer service representatives, difficulty getting through on the phone, lack of response to emails, and billing issues. Customers have also reported problems with incorrect bills, billing errors, and difficulty resolving disputes. Additionally, customers have expressed frustration with the lack of transparency and communication from the department, as well as the slow response time to repair requests.

What Are The Main Reasons People Contact Detroit Water And Sewerage Department?

The main reasons people contact the Detroit Water and Sewerage Department are to inquire about billing, report a water or sewer emergency, request a service, inquire about water quality, and ask questions about water and sewer services.

Detailed Instructions For How To Contact Detroit Water And Sewerage Department Customer Service?

To contact the Detroit Water and Sewerage Department Customer Service, you can call their customer service line at (313) 267-8000 or send an email to dwsd@detroitmi.gov. You can also visit the Detroit Water and Sewerage Department website at www.dwsd.org to find more information and resources. Additionally, you can visit the Detroit Water and Sewerage Department Customer Service Center located at 735 Randolph Street in Detroit, MI 48226.

How Long Does Detroit Water And Sewerage Department Take To Respond?

The Detroit Water and Sewerage Department (DWSD) typically responds to inquiries within 1-2 business days.

What Are The Best Ways To Contact Detroit Water And Sewerage Department?

• The department's email address is DWSD@detroitmi.gov. The mailing address is Detroit Water and Sewerage Department, 735 Randolph Street, Detroit, MI 4822

What Is The Best Way To Contact Detroit Water And Sewerage Department Ceo?

The best way to contact the Detroit Water and Sewerage Department CEO is by emailing them at dwsd@detroitmi.gov. Alternatively, you can call the department's main line at (313) 267-8000 and ask to be connected to the CEO's office.

How To Contact Detroit Water And Sewerage Department Executives?

The best way to contact Detroit Water and Sewerage Department executives is to call the department's main office at (313) 267-8000. You can also find contact information for specific executives on the department's website, www.dwsd.org. Additionally, you can contact the department via email at dwsd@detroitmi.gov.

How To Contact Detroit Water And Sewerage Department Outside The Usa?

• Additionally, customers can reach out to the DWSD through their website at www.dwsd.org or by writing to their mailing address at DWSD, 735 Randolph Street, Detroit, MI 4822

Does Detroit Water And Sewerage Department Have A 1-800 Number?

Yes, the Detroit Water and Sewerage Department (DWSD) does have a 1-800 number. The toll-free number is 1-800-521-3360 and is available for customers to call with questions or to make payments.

What Are Detroit Water And Sewerage Departments' Social Handles?

• Facebook: @DetroitWaterSewerageDepartment

• Instagram: @detroitwater

• YouTube: @DetroitWaterSewerageDepartment

How To Get Detroit Water And Sewerage Departments' Chat Support?

The Detroit Water and Sewerage Department (DWSD) provides chat support for customers through its website. To access this service, customers can visit the DWSD website at www.dwsd.org and click on the “Chat with Us” link in the top right corner of the page. Customers can then enter their information and begin a chat session with a customer service representative.

How Easy It Is To Contact Detroit Water And Sewerage Departments'?

Contacting the Detroit Water and Sewerage Departments is easy. You can reach them by phone at (313) 267-8000, by email at dwsdcustomerservice@detroitmi.gov, or by visiting their website at https://www.dwsd.org/contact-us.

What Are Detroit Water And Sewerage Departments' Mailing Address & Detroit Water And Sewerage Departments' Phone Numbers?

Mailing Address: Detroit Water and Sewerage Department 735 Randolph Street Detroit, MI 48226 Phone Numbers: Customer Service: (313) 267-8000 Emergency Services: (313) 267-7401 Billing Questions: (313) 267-8000 Payment Center: (313) 267-7000

What Are Detroit Water And Sewerage Departments' Support Hours?

The Detroit Water and Sewerage Department (DWSD) provides customer support Monday through Friday from 8:00am to 5:00pm EST. Customers can contact the DWSD Customer Service Center at 313-267-8000 or toll-free at 1-800-521-3360. Customers can also submit inquiries online via the DWSD website.

Does Detroit Water And Sewerage Department Offer 24H Support?

No, the Detroit Water and Sewerage Department does not offer 24-hour support. The department's customer service line is open Monday through Friday from 8:00 a.m. to 5:00 p.m. EST. Customers can also contact the department via email or by submitting an online form.

Where Can I Find Detroit Water And Sewerage Department Faq?

The Detroit Water and Sewerage Department (DWSD) offers a comprehensive FAQ page on their website, www.dwsd.org. The FAQ page contains information about billing, payment options, customer service, water and sewer services, and more. It also includes links to other helpful resources such as the DWSD Customer Service Center, the DWSD Customer Assistance Program, and the DWSD Payment Plan. Additionally, the FAQ page provides answers to frequently asked questions about DWSD services, payment options, and customer service.

Final Words About Contacting Detroit Water And Sewerage Department

The Detroit Water and Sewerage Department (DWSD) is committed to providing high quality water and sewer services to the residents of Detroit. If you have any questions or concerns about your water and sewer services, please contact the DWSD Customer Service Center at 313-267-8000. The DWSD is dedicated to providing prompt and professional customer service and will be happy to assist you.