How To Contact

How to contact
Direct Energy?

What Is Direct Energy?

Direct Energy is an energy and home services provider. It is one of North America’s largest retail energy and home services providers, serving more than seven million customers in the United States and Canada. Direct Energy offers electricity, natural gas, solar, and home services such as HVAC maintenance, repairs, and installations.

Why Should I Contact Direct Energy?

Direct Energy is a leading energy and home services provider in North America, providing customers with a variety of services, including natural gas, electricity, home protection plans, and home services. Contacting Direct Energy can help you find the best energy plan for your home or business, get assistance with billing and payments, and access helpful resources and tools.

What Are General Complaints About Direct Energy Customer Service?

Common complaints about Direct Energy customer service include long wait times, unhelpful customer service representatives, difficulty getting ahold of customer service representatives, and billing issues. Additionally, customers have complained about poor communication from customer service representatives, not receiving promised discounts, and being charged hidden fees.

What Are The Main Reasons People Contact Direct Energy?

People contact Direct Energy for a variety of reasons, including to sign up for service, to inquire about billing and payment options, to inquire about energy efficiency programs, to report an outage, to transfer service, and to get help understanding their energy bill.

Detailed Instructions For How To Contact Direct Energy Customer Service?

  • Visit the Direct Energy website and select the “Contact Us” option from the navigation menu.

  • Select the appropriate customer service option from the drop-down menu.

  • Enter your contact information and a brief description of your inquiry.

  • Submit your request and wait for a response from Direct Energy customer service. Alternatively, customers can contact Direct Energy customer service by phone at 1-866-933-2453 or by email at

How Long Does Direct Energy Take To Respond?

Direct Energy typically responds to customer inquiries within 24 hours. If you need help with an urgent matter, please contact Direct Energy's customer service line at 1-866-374-4415 for the quickest response.

What Are The Best Ways To Contact Direct Energy?

The best ways to contact Direct Energy are by phone, email, or live chat. Customers can call 1-866-374-4415 to speak with a customer service representative. Customers can also email Direct Energy at Additionally, customers can use the live chat feature on their website to get in touch with a customer service representative.

What Is The Best Way To Contact Direct Energy Ceo?

The best way to contact the CEO of Direct Energy is to submit an email to the company's corporate headquarters at Additionally, you can reach out to the company's customer service team at 1-877-902-2559 for further assistance.

How To Contact Direct Energy Executives?

To contact Direct Energy executives, customers can call 1-866-966-3293 or email They can also reach out via social media on Twitter @DirectEnergy or on Facebook at

How To Contact Direct Energy Outside The Usa?

To contact Direct Energy outside of the USA, customers can visit the company's website at and use the "Contact Us" page to reach out. Customers can also call the company's international customer service line at +1-855-461-1926 or email

Does Direct Energy Have A 1-800 Number?

Yes, Direct Energy has a 1-800 number. The customer service number is 1-800-387-2331.

What Are Direct Energys' Social Handles?

  • Twitter: @DirectEnergy

  • Instagram: @DirectEnergy

  • YouTube: @DirectEnergyTV

  • LinkedIn: @DirectEnergy

How To Get Direct Energys' Chat Support?

To get Direct Energy's chat support, visit their website at and click the "Live Chat" button at the top of the page. You can also call their customer service line at 1-866-966-3293 to speak with an agent directly.

How Easy It Is To Contact Direct Energys'?

It is very easy to contact Direct Energy. Their customer service team is available 24/7 to answer any questions or concerns you may have. You can reach them by phone, email, or live chat. Additionally, you can find helpful resources on their website, including FAQs and contact information.

What Are Direct Energys' Mailing Address & Direct Energys' Phone Numbers?

Mailing Address: Direct Energy, P.O. Box 660703, Dallas, TX 75266-0703 Phone Numbers: Customer Service: 1-866-946-9399 Business Solutions: 1-866-936-8246

What Are Direct Energys' Support Hours?

Direct Energy's Support Hours are Monday to Friday from 8:00am to 8:00pm EST.

Does Direct Energy Offer 24H Support?

Yes, Direct Energy offers 24/7 customer support. Customers can contact Direct Energy's customer service team via phone, email, or live chat for assistance with any questions or concerns.

Where Can I Find Direct Energy Faq?

Direct Energy offers a comprehensive FAQ page on their website, which can be accessed at This page contains information on topics such as billing, payment, energy plans, and more. Additionally, customers can find answers to common questions about Direct Energy's services, including how to sign up, how to switch to Direct Energy, and how to save energy and money. Customers can also contact Direct Energy's customer service team with any additional questions or concerns.

Final Words About Contacting Direct Energy

If you need to contact Direct Energy, the best way to do so is to visit their website at and use the “Contact Us” page to find the information you need. You can also call their customer service line at 1-888-305-3828 or use their online chat feature to get help with any questions you may have. Additionally, Direct Energy has a variety of social media accounts that can be used to reach out to them.

What Are The Ways To Contact Direct Energy?

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Facebook, Twitter, Instagram

How To Contact Direct Energy On Social Media?

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