How to contact
Ephrata Area Joint Authority?

What Is Ephrata Area Joint Authority?

The Ephrata Area Joint Authority (EAJA) is a regional wastewater treatment authority located in Lancaster County, Pennsylvania. It was formed in 1981 by the Borough of Ephrata and the townships of Clay, Ephrata, and West Cocalico. The EAJA operates a regional wastewater treatment plant and collection system that serves over 25,000 customers in the Ephrata area. The EAJA also provides services such as wastewater treatment plant operation and maintenance, collection system maintenance, and laboratory testing.

Why Should I Contact Ephrata Area Joint Authority?

If you are a resident of the Ephrata Area Joint Authority service area, you should contact the Authority for information about your water and sewer services. The Authority can provide you with information about rates, billing, and other services. The Authority can also answer any questions you have about water and sewer maintenance and repairs.

What Are General Complaints About Ephrata Area Joint Authority Customer Service?

Common complaints about Ephrata Area Joint Authority (EAJA) customer service include long wait times on the phone, difficulty getting through to a customer service representative, unhelpful or unresponsive customer service representatives, and lack of communication regarding billing issues. Customers have also reported that EAJA does not provide timely updates on outages or other service issues. Additionally, customers have expressed frustration with the lack of options for resolving billing disputes and the high cost of services.

What Are The Main Reasons People Contact Ephrata Area Joint Authority?

The main reasons people contact the Ephrata Area Joint Authority are to inquire about water and sewer services, pay bills, report problems, and learn more about conservation efforts.

Detailed Instructions For How To Contact Ephrata Area Joint Authority Customer Service?

To contact Ephrata Area Joint Authority customer service, customers can call the office at 717-738-8118 or send an email to eajawastewater@comcast.net. Customers can also visit the office in person at 462 S. State Street, Ephrata, PA 17522. Hours of operation are Monday through Friday from 8:00am to 4:30pm. For more information, customers can also visit the Ephrata Area Joint Authority website at www.eajawastewater.org.

How Long Does Ephrata Area Joint Authority Take To Respond?

The Ephrata Area Joint Authority typically responds to inquiries within 1-2 business days.

What Are The Best Ways To Contact Ephrata Area Joint Authority?

The best ways to contact the Ephrata Area Joint Authority are by phone, email, or mail. The phone number is 717-738-9232, the email address is info@eajawater.org, and the mailing address is PO Box 637, Ephrata, PA 17522.

What Is The Best Way To Contact Ephrata Area Joint Authority Ceo?

The best way to contact the Ephrata Area Joint Authority CEO is by phone at (717) 733-8610 or by email at eajaboard@ephrata.org.

How To Contact Ephrata Area Joint Authority Executives?

The best way to contact the executives of the Ephrata Area Joint Authority is to call their office at (717) 733-8610 or email them at eajawastewater@ephrata.org. You can also visit their website at www.eajawastewater.org for more information.

How To Contact Ephrata Area Joint Authority Outside The Usa?

To contact the Ephrata Area Joint Authority outside of the USA, you can reach them via email at eajawastewater@ephrata.org or by phone at +1 717-738-9244.

Does Ephrata Area Joint Authority Have A 1-800 Number?

No, Ephrata Area Joint Authority does not have a 1-800 number.

What Are Ephrata Area Joint Authoritys' Social Handles?

• Twitter: @EphrataJointAuth

• Instagram: @EphrataJointAuthority

• YouTube: @EphrataAreaJointAuthority

How To Get Ephrata Area Joint Authoritys' Chat Support?

The Ephrata Area Joint Authority (EAJA) does not offer chat support. However, customers can contact the EAJA by calling 717-738-9238 or emailing info@eajawater.org for assistance. Additionally, customers can visit the EAJA website at www.eajawater.org for more information.

How Easy It Is To Contact Ephrata Area Joint Authoritys'?

It is very easy to contact the Ephrata Area Joint Authority. Their contact information can be found on their website, eajwa.org, or by calling 717-733-8600.

What Are Ephrata Area Joint Authoritys' Mailing Address & Ephrata Area Joint Authoritys' Phone Numbers?

Mailing Address: Ephrata Area Joint Authority P.O. Box 519 Ephrata, PA 17522 Phone Numbers: (717) 733-8610 (717) 733-8611

What Are Ephrata Area Joint Authoritys' Support Hours?

The Ephrata Area Joint Authority (EAJA) provides support services Monday through Friday from 8:00 a.m. to 4:30 p.m. EST.

Does Ephrata Area Joint Authority Offer 24H Support?

Yes, the Ephrata Area Joint Authority offers 24/7 customer support. They provide emergency services, such as water main breaks and sewer backups, as well as regular maintenance and repairs. Customers can contact their customer service team via phone, email, or online contact form.

Where Can I Find Ephrata Area Joint Authority Faq?

The Ephrata Area Joint Authority (EAJA) is a municipal authority that provides water and sewer services to the Borough of Ephrata and the surrounding area. The EAJA has an extensive FAQ page on their website, which provides answers to common questions about their services. Questions answered include: • What services does the EAJA provide? • How can I contact the EAJA? • What is the billing process? • How can I pay my bill? • What are the rules and regulations regarding water and sewer usage? • How can I report a water or sewer issue? • What are the EAJA's hours of operation? • What is the EAJA's emergency contact information? • What is the EAJA's customer service policy? • How can I apply for a job at the EAJA? The EAJA's FAQ page can be found at https://www.eajawater.org/faq/.

Final Words About Contacting Ephrata Area Joint Authority

The Ephrata Area Joint Authority (EAJA) is committed to providing quality customer service and is available to answer any questions or concerns you may have. To contact the EAJA, you can call their office at 717-733-8611 or email them at eaja@ea-ja.org. You can also visit their website at www.ea-ja.org for more information. For any other inquiries, please feel free to reach out to their Customer Service Department at 717-733-8611 ext. 2.