The Frankfort Plant Board (FPB) is a municipally owned utility in Frankfort, Kentucky, that provides electric, water, and wastewater services to residents and businesses in the city. The FPB is the largest municipally owned electric utility in the state of Kentucky, serving more than 25,000 customers. It also provides water and wastewater services to more than 13,000 customers.
You should contact the Frankfort Plant Board if you have questions about their services, including water and wastewater services, electric services, and cable television services. You can also contact them if you need to report an outage or have any other customer service issues.
Common complaints about Frankfort Plant Board Customer Service include long wait times, unhelpful customer service representatives, and difficulty getting through to the customer service line. Other complaints include billing and payment issues, poor communication, and inadequate follow-up. Customers have also reported difficulties with the online account portal, slow response times, and a lack of transparency in the billing process.
The main reasons people contact the Frankfort Plant Board are to inquire about services, report an outage, pay a bill, set up new service, ask questions about rates and fees, and submit a complaint.
The best way to contact Frankfort Plant Board customer service is by calling their toll-free number at 1-800-928-3773. You can also reach them by email at customerservice@frankfortplantboard.com or by visiting their website at www.frankfortplantboard.com and using the Contact Us page. Additionally, you can find them on Facebook at facebook.com/FrankfortPlantBoard and Twitter at twitter.com/FrankfortPB.
Frankfort Plant Board typically responds to inquiries within 24-48 hours.
The best ways to contact the Frankfort Plant Board are by telephone at 502-875-8550, by email at fpb@fpb.org, or by mail at PO Box 518, Frankfort, KY 40602. Additionally, customers can visit their website at www.fpb.org for more information.
The best way to contact Frankfort Plant Board CEO is by calling the customer service line at 502-875-8100 or by sending an email to info@fpbd.org.
The best way to contact the executives of the Frankfort Plant Board is to call their Customer Service line at 502-875-8525. You can also send an email to customer.service@frankfortplantboard.com or use their online contact form at https://www.frankfortplantboard.com/contact-us/.
The Frankfort Plant Board can be contacted outside the United States by emailing info@fplb.org or by calling +1 502-352-4371.
Yes, the Frankfort Plant Board has a 1-800 number. The toll-free number is 1-800-372-7612. Customers can call this number to inquire about services, make payments, and more.
Twitter: @FrankfortPB
Instagram: @FrankfortPlantBoard
YouTube: @FrankfortPlantBoard
For Frankfort Plant Boards' chat support, customers can contact their customer service team by calling +1 800-937-7647 or emailing info@frankfortplantboard.org. Customers can also visit the Frankfort Plant Boards' website for more information and to connect with their customer service team via live chat.
It is easy to contact Frankfort Plant Boards. You can reach them by phone at (502) 875-8770 or by email at info@frankfortplantboard.org. Additionally, you can visit their website at www.frankfortplantboard.org to find more information about their services.
The Frankfort Plant Board's phone number is 502-227-162
The Frankfort Plant Board offers support Monday through Friday from 8:00am to 4:30pm EST.
No, the Frankfort Plant Board does not offer 24-hour support.
The Frankfort Plant Board (FPB) is dedicated to providing quality services to its customers. To ensure that customers have the best experience possible, the FPB has created a Frequently Asked Questions (FAQ) page. This page provides answers to commonly asked questions about the services offered by the FPB, as well as information about rates, billing, and more. The FAQ page can be found on the FPB website, and it is regularly updated to provide customers with the most up-to-date information. Additionally, customers can contact the FPB directly with any questions or concerns they may have.
The best way to contact the Frankfort Plant Board is by calling their main office at 502-875-8550 or by visiting their website at www.frankfortplantboard.com. You can also reach out to them via email at info@frankfortplantboard.com or by sending a letter to their physical address at 1001 Wilkinson Blvd, Frankfort, KY 40601.
1001 Louisville Rd, Frankfort, KY 40601