How to contact
Golden Valley Electric Association?

What Is Golden Valley Electric Association?

Golden Valley Electric Association (GVEA) is a member-owned electric cooperative that provides electricity to more than 38,000 members in Interior Alaska. GVEA is headquartered in Fairbanks, Alaska and serves an area of more than 35,000 square miles. GVEA has a mission to provide reliable, affordable and environmentally responsible electricity to its members. GVEA also provides energy efficiency and conservation programs, as well as customer service and support.

Why Should I Contact Golden Valley Electric Association?

You should contact Golden Valley Electric Association if you have questions about your electricity service, need to report an outage, need to start or stop service, need to pay your bill, or have any other questions or concerns related to your electric service.

What Are General Complaints About Golden Valley Electric Association Customer Service?

Common complaints about Golden Valley Electric Association customer service include long wait times on the phone, unhelpful customer service representatives, difficulty getting through to the right department, and slow response times to inquiries. Customers also complain about the lack of online customer service options, such as live chat or a customer service portal. Additionally, customers have expressed frustration with the lack of transparency and communication from Golden Valley Electric Association regarding outages, billing, and other issues.

What Are The Main Reasons People Contact Golden Valley Electric Association?

People contact Golden Valley Electric Association (GVEA) for a variety of reasons, including: to start or stop service, to pay bills, to report an outage, to inquire about rates and services, to request energy efficiency information, to ask questions about billing, to inquire about renewable energy options, to report a safety hazard, and to request assistance with energy conservation.

Detailed Instructions For How To Contact Golden Valley Electric Association Customer Service?

To contact Golden Valley Electric Association (GVEA) customer service, you can call the Member Services Department at 907-452-1151 or toll-free at 800-770-4832. You can also email GVEA at info@gvea.com or visit the Member Services office at 4500 Airport Way, Fairbanks, Alaska. Additionally, you can reach out to GVEA via their website at www.gvea.com/contact-us.

How Long Does Golden Valley Electric Association Take To Respond?

Golden Valley Electric Association (GVEA) typically responds to inquiries within 1-2 business days.

What Are The Best Ways To Contact Golden Valley Electric Association?

The best ways to contact Golden Valley Electric Association are by phone at (907) 452-1151, by email at gvea@gvea.com, or by mail at 4500 Airport Way, Fairbanks, AK 99709.

What Is The Best Way To Contact Golden Valley Electric Association Ceo?

The best way to contact Golden Valley Electric Association CEO is by emailing info@gvea.com or calling (907) 452-1151.

How To Contact Golden Valley Electric Association Executives?

To contact Golden Valley Electric Association executives, you can call their customer service line at 907-452-1151 or email them at info@gvea.com. You can also visit their website at www.gvea.com and use the Contact Us page to submit an inquiry.

How To Contact Golden Valley Electric Association Outside The Usa?

Golden Valley Electric Association (GVEA) can be contacted outside the USA by emailing info@gvea.com or by calling +1 907-452-1151.

Does Golden Valley Electric Association Have A 1-800 Number?

Yes, Golden Valley Electric Association (GVEA) has a 1-800 number. The GVEA toll-free number is 1-800-770-4832. Customers can call this number to speak with a customer service representative regarding their account or any other questions they may have.

What Are Golden Valley Electric Associations' Social Handles?

• Twitter: @GVElectricAssn

• Instagram: @GVElectricAssn

• YouTube: @GoldenValleyElectricAssociation

How To Get Golden Valley Electric Associations' Chat Support?

Golden Valley Electric Association offers chat support to its customers. To get started, visit the GVEA website at www.gvea.com and select the “Chat” option from the top menu bar. You will be connected to a GVEA representative who can assist you with any questions or concerns you may have.

How Easy It Is To Contact Golden Valley Electric Associations'?

It is easy to contact Golden Valley Electric Association. Customers can call their toll-free number at 800-478-4010, email them at gvea@gvea.com, or visit their website at www.gvea.com for more information.

What Are Golden Valley Electric Associations' Mailing Address & Golden Valley Electric Associations' Phone Numbers?

Mailing Address: Golden Valley Electric Association P.O. Box 71267 Fairbanks, AK 99707 Phone Numbers: Local: (907) 452-1151 Toll Free: (800) 478-2100

What Are Golden Valley Electric Associations' Support Hours?

Golden Valley Electric Association (GVEA) offers Support Hours Monday through Friday, 8:00 a.m. to 5:00 p.m. Alaska Time. GVEA also offers extended Support Hours on Tuesday and Thursday evenings from 5:00 p.m. to 8:00 p.m. Alaska Time.

Does Golden Valley Electric Association Offer 24H Support?

No, Golden Valley Electric Association (GVEA) does not offer 24-hour support. GVEA provides customer service from 8:00am to 5:00pm Alaska Standard Time, Monday through Friday, except on holidays.

Where Can I Find Golden Valley Electric Association Faq?

The Golden Valley Electric Association (GVEA) has an extensive FAQ page on their website that provides answers to common questions about their services. This page can be found at https://www.gvea.com/faq.html. On this page, customers can find answers to questions about billing, energy efficiency, electric rates, GVEA programs, and more. Additionally, customers can find answers to questions about GVEA's outage reporting system, how to contact customer service, and how to access online services. The FAQ page also provides links to additional resources, such as GVEA's social media accounts and customer service contact information.

Final Words About Contacting Golden Valley Electric Association

If you need to contact Golden Valley Electric Association, you can do so by calling 800-770-4832, emailing info@gvea.com, or visiting their website at www.gvea.com. You can also reach out to them on social media, including Facebook and Twitter. For more information about their services and programs, you can also visit their website for more information.