Golden Valley Electric Association (GVEA) is a member-owned electric cooperative that provides electricity to more than 38,000 members in Interior Alaska. GVEA is headquartered in Fairbanks, Alaska and serves an area of more than 35,000 square miles. GVEA has a mission to provide reliable, affordable and environmentally responsible electricity to its members. GVEA also provides energy efficiency and conservation programs, as well as customer service and support.
You should contact Golden Valley Electric Association if you have questions about your electricity service, need to report an outage, need to start or stop service, need to pay your bill, or have any other questions or concerns related to your electric service.
Common complaints about Golden Valley Electric Association customer service include long wait times on the phone, unhelpful customer service representatives, difficulty getting through to the right department, and slow response times to inquiries. Customers also complain about the lack of online customer service options, such as live chat or a customer service portal. Additionally, customers have expressed frustration with the lack of transparency and communication from Golden Valley Electric Association regarding outages, billing, and other issues.
People contact Golden Valley Electric Association (GVEA) for a variety of reasons, including: to start or stop service, to pay bills, to report an outage, to inquire about rates and services, to request energy efficiency information, to ask questions about billing, to inquire about renewable energy options, to report a safety hazard, and to request assistance with energy conservation.
To contact Golden Valley Electric Association (GVEA) customer service, you can call the Member Services Department at 907-452-1151 or toll-free at 800-770-4832. You can also email GVEA at email@example.com or visit the Member Services office at 4500 Airport Way, Fairbanks, Alaska. Additionally, you can reach out to GVEA via their website at www.gvea.com/contact-us.
Golden Valley Electric Association (GVEA) typically responds to inquiries within 1-2 business days.
To contact Golden Valley Electric Association executives, you can call their customer service line at 907-452-1151 or email them at firstname.lastname@example.org. You can also visit their website at www.gvea.com and use the Contact Us page to submit an inquiry.
Yes, Golden Valley Electric Association (GVEA) has a 1-800 number. The GVEA toll-free number is 1-800-770-4832. Customers can call this number to speak with a customer service representative regarding their account or any other questions they may have.
Golden Valley Electric Association offers chat support to its customers. To get started, visit the GVEA website at www.gvea.com and select the “Chat” option from the top menu bar. You will be connected to a GVEA representative who can assist you with any questions or concerns you may have.
It is easy to contact Golden Valley Electric Association. Customers can call their toll-free number at 800-478-4010, email them at email@example.com, or visit their website at www.gvea.com for more information.
Golden Valley Electric Association (GVEA) offers Support Hours Monday through Friday, 8:00 a.m. to 5:00 p.m. Alaska Time. GVEA also offers extended Support Hours on Tuesday and Thursday evenings from 5:00 p.m. to 8:00 p.m. Alaska Time.
No, Golden Valley Electric Association (GVEA) does not offer 24-hour support. GVEA provides customer service from 8:00am to 5:00pm Alaska Standard Time, Monday through Friday, except on holidays.
The Golden Valley Electric Association (GVEA) has an extensive FAQ page on their website that provides answers to common questions about their services. This page can be found at https://www.gvea.com/faq.html. On this page, customers can find answers to questions about billing, energy efficiency, electric rates, GVEA programs, and more. Additionally, customers can find answers to questions about GVEA's outage reporting system, how to contact customer service, and how to access online services. The FAQ page also provides links to additional resources, such as GVEA's social media accounts and customer service contact information.
If you need to contact Golden Valley Electric Association, you can do so by calling 800-770-4832, emailing firstname.lastname@example.org, or visiting their website at www.gvea.com. You can also reach out to them on social media, including Facebook and Twitter. For more information about their services and programs, you can also visit their website for more information.