How to contact
Groton Electric Department?

What Is Groton Electric Department?

The Groton Electric Department is a public utility owned by the Town of Groton, Connecticut. The department is responsible for providing electricity to the town and its residents. The department operates a network of power lines and substations, and is responsible for the maintenance and repair of these facilities. It also provides energy efficiency programs, such as energy audits and energy-saving tips, for customers.

Why Should I Contact Groton Electric Department?

You should contact Groton Electric Department if you have questions or concerns about your electric service, need to report a power outage, or want to inquire about energy efficiency programs and services. You can also contact Groton Electric Department to learn more about their rates, payment options, and other services they provide.

What Are General Complaints About Groton Electric Department Customer Service?

Common complaints about Groton Electric Department customer service include long wait times, lack of helpfulness from customer service representatives, and difficulty reaching customer service representatives. Other complaints include billing errors, poor communication, and slow response times to customer inquiries. Customers also report not being able to access their accounts online, or having their accounts locked out due to security issues.

What Are The Main Reasons People Contact Groton Electric Department?

The main reasons people contact the Groton Electric Department are to report an outage, inquire about billing and payments, request new services, ask questions about energy efficiency and conservation, and submit complaints or compliments.

Detailed Instructions For How To Contact Groton Electric Department Customer Service?

The best way to contact Groton Electric Department customer service is to call their main office at 860-445-8511. Customers can also email their customer service team at customerservice@grotonelectric.com. Additionally, customers can visit the Groton Electric Department website for more information on their services and to submit a service request.

How Long Does Groton Electric Department Take To Respond?

The Groton Electric Department typically responds to inquiries within 1-2 business days.

What Are The Best Ways To Contact Groton Electric Department?

The best ways to contact Groton Electric Department are by phone at (860) 446-4000, by email at info@groton-ct.gov, or by visiting their office in person at 645 Poquonnock Road, Groton, CT 06340.

What Is The Best Way To Contact Groton Electric Department Ceo?

The best way to contact the Groton Electric Department CEO is by emailing info@grotonelectric.com or by calling (860) 441-6700.

How To Contact Groton Electric Department Executives?

The best way to contact Groton Electric Department executives is to call the main office at (860) 446-4100 or email info@grotonelectric.org. Additionally, you can visit the Groton Electric Department website at www.grotonelectric.org for more information on how to contact their executives.

How To Contact Groton Electric Department Outside The Usa?

To contact the Groton Electric Department outside the USA, you can reach out via email at grotonelectric@gmail.com or call +1 (860) 441-6716.

Does Groton Electric Department Have A 1-800 Number?

Yes, the Groton Electric Department has a 1-800 number. The number is 800-286-3000.

What Are Groton Electric Departments' Social Handles?

• Groton Electric Department Twitter: https://twitter.com/GrotonElecDept

• Groton Electric Department Instagram: https://www.instagram.com/groton_electric_department/

How To Get Groton Electric Departments' Chat Support?

To get Groton Electric Departments' chat support, customers can visit the Groton Electric Departments' website and look for the 'Chat Support' option. Customers can then enter their details and start a chat session with a representative of the Groton Electric Departments.

How Easy It Is To Contact Groton Electric Departments'?

It is easy to contact Groton Electric Departments. You can call them at (860) 441-6712, or visit their website at http://www.groton-ct.gov/electric/ for more information.

What Are Groton Electric Departments' Mailing Address & Groton Electric Departments' Phone Numbers?

Mailing Address: Groton Electric Department 45 Fort Hill Rd Groton, CT 06340 Phone Numbers: (860) 441-6650 (860) 441-6651 (860) 441-6652

What Are Groton Electric Departments' Support Hours?

The Groton Electric Department provides support services Monday through Friday from 8:00am to 4:30pm EST.

Does Groton Electric Department Offer 24H Support?

Yes, Groton Electric Department offers 24-hour support for its customers. Their customer service team is available 24/7 to answer any questions or concerns customers may have.

Where Can I Find Groton Electric Department Faq?

The Groton Electric Department (GED) provides electric service to customers in the Groton, Connecticut area. The GED offers a variety of services and resources to its customers, including an FAQ page on its website. The FAQ page provides answers to commonly asked questions about electric service, billing, payment options, and more. Additionally, customers can contact the GED directly with any questions or concerns they may have. To access the GED FAQ page, visit their website at https://www.groton-ct.gov/electric/faq.html.

Final Words About Contacting Groton Electric Department

The best way to contact Groton Electric Department is by phone. Their customer service line is (860) 446-4020 and they are available Monday through Friday from 8:00am to 4:30pm. You can also contact them by email at info@grotonelectric.com or by mail at Groton Electric Department, PO Box 607, Groton, CT 06340. For more information about their services, visit their website at www.grotonelectric.com.