Houston County Water Authority (HCWA) is a public utility that provides water, wastewater, and other related services to the citizens of Houston County, Georgia. The Authority was created in 2002 by an act of the Georgia General Assembly, and is governed by an appointed Board of Directors. HCWA operates and maintains the water and wastewater systems in Houston County, including over 1,600 miles of water mains, over 1,000 miles of sewer mains, and over 1,000 fire hydrants. The Authority also provides customer service, billing, and other related services.
You should contact the Houston County Water Authority if you have any questions or concerns about your water service, need to report a water leak, or need to set up a new water service. The Water Authority also provides information about water conservation, water quality, and water safety.
Common complaints about the Houston County Water Authority's customer service include long wait times on the phone, unhelpful customer service representatives, and difficulty getting a response to emails or other inquiries. Additionally, customers have complained about billing issues, such as incorrect charges, and slow response times to requests for assistance.
The main reasons people contact the Houston County Water Authority are to inquire about water service, pay bills, report water outages, inquire about water quality, and request water conservation information.
You can also contact the Houston County Water Authority by email at email@example.com or by mail at P.O. Box 488, Dothan, AL 3630
The Houston County Water Authority typically responds to inquiries within 24 hours. If you have an urgent matter, please call their office at (478) 542-2115 for immediate assistance.
Additionally, the Authority has a physical office located at 514 West Main Street, Dothan, AL 3630
The best way to contact the Houston County Water Authority CEO is by phone. The Houston County Water Authority can be reached at (334) 677-4700.
The best way to contact the Houston County Water Authority executives is to call the main office at (334) 677-4807 or email them at firstname.lastname@example.org. Alternatively, you can visit the Authority's website at www.hcwa.org to find out more information about the organization and its executives.
Yes, the Houston County Water Authority has a 1-800 number. The number is 1-800-844-8445.
The Houston County Water Authority offers chat support for customers through their website. To access this service, customers can visit the Houston County Water Authority website at www.hcwa.org and click on the “Chat Support” link located in the top right corner of the page. Customers can then enter their name, email address, and a brief description of their issue to start a chat session with a customer service representative.
It is very easy to contact the Houston County Water Authority. Their contact information is available on their website at www.hcwa.org, or you can call their office at (334) 677-7001. They also offer an online contact form for any questions or concerns you may have.
Houston County Water Authority Mailing Address: PO Box 837, Dothan, AL 36302 Phone Number: (334) 677-4602
The Houston County Water Authority's Support Hours are Monday through Friday, 8:00am to 4:30pm CST.
No, the Houston County Water Authority does not offer 24-hour support.
The Houston County Water Authority (HCWA) provides water and wastewater services to the citizens of Houston County, Georgia. The HCWA website offers a comprehensive FAQ page with answers to common questions about water and wastewater services in the area. Questions about billing and payments, water and sewer service, conservation, and other topics are all answered on the HCWA FAQ page. The page also includes information about water quality, sewer connections, and other related topics. The HCWA website also offers a variety of other resources for customers, including an online payment portal, a customer service center, and a contact form for inquiries. Customers can also find information about upcoming projects and events, as well as news and updates from the HCWA. For more information or to contact the HCWA directly, visit their website at www.houstoncountywater.org.
The Houston County Water Authority is committed to providing excellent customer service. If you have any questions or concerns, please contact the Authority directly by phone at 334-677-4444 or by email at email@example.com. You can also visit the Authority's website for more information. Thank you for your interest in the Houston County Water Authority.