How to contact
Jea Formerly Jacksonville Electric Authority?

What Is Jea Formerly Jacksonville Electric Authority?

JEA (formerly Jacksonville Electric Authority) is a public utility company that provides electric, water, and sewer services to customers in the Jacksonville, Florida area. It is the largest community-owned electric utility in the state of Florida and the eighth largest in the United States.

Why Should I Contact Jea Formerly Jacksonville Electric Authority?

You should contact JEA (formerly Jacksonville Electric Authority) if you need assistance with your electricity service, such as setting up new service, transferring service, or making payments. They can also provide information on energy efficiency and conservation, rebates, and other programs. Additionally, they can answer any questions you may have about your electricity bill or other related topics.

What Are General Complaints About Jea Formerly Jacksonville Electric Authority Customer Service?

Common complaints about JEA (formerly Jacksonville Electric Authority) customer service include long wait times, unhelpful customer service representatives, difficulty getting through to customer service, and billing issues. Other complaints include poor communication, lack of transparency, and slow response times.

What Are The Main Reasons People Contact Jea Formerly Jacksonville Electric Authority?

• Report a power outage

• Make a payment

• Sign up for new service

• Ask questions about billing

• Request energy efficiency services

• Request assistance with energy conservation

• Inquire about solar energy options

• Request a rate review

• Inquire about electric vehicle charging options 1

• Request a service upgrade or repair.

Detailed Instructions For How To Contact Jea Formerly Jacksonville Electric Authority Customer Service?

To contact JEA (formerly Jacksonville Electric Authority) customer service, you can call their customer service hotline at 904-665-6000. You can also contact them via email at customerservice@jea.com or by visiting their website at www.jea.com and clicking on the “Contact Us” link. Additionally, you can reach out to them via social media on Facebook, Twitter, and YouTube.

How Long Does Jea Formerly Jacksonville Electric Authority Take To Respond?

JEA (formerly Jacksonville Electric Authority) typically responds to inquiries within 48 business hours.

What Are The Best Ways To Contact Jea Formerly Jacksonville Electric Authority?

The best ways to contact JEA (formerly Jacksonville Electric Authority) are by phone, email, or through their website. To contact JEA by phone, call 904-665-6000. To contact JEA by email, send a message to customerservice@jea.com. To contact JEA through their website, visit https://www.jea.com/contact-us/.

What Is The Best Way To Contact Jea Formerly Jacksonville Electric Authority Ceo?

The best way to contact JEA (formerly Jacksonville Electric Authority) CEO is by email. You can email the CEO at ceo@jea.com. Additionally, you can contact the JEA Customer Service Center at (904) 665-6000 or (800) 683-5542 for further assistance.

How To Contact Jea Formerly Jacksonville Electric Authority Executives?

To contact JEA (formerly Jacksonville Electric Authority) executives, you can call their main customer service line at (904) 665-6000 or send an email to customerservice@jea.com. You can also contact the JEA Executive Leadership Team directly at execs@jea.com. Additionally, you can reach out to them on their social media accounts, including Twitter (@JEA_Official) and Facebook (facebook.com/JEAOfficial).

How To Contact Jea Formerly Jacksonville Electric Authority Outside The Usa?

To contact JEA (formerly Jacksonville Electric Authority) outside the USA, you can send an email to international@jea.com or call +1 904-665-6000. You can also visit the JEA website at jea.com and use the Contact Us page to submit a request for assistance.

Does Jea Formerly Jacksonville Electric Authority Have A 1-800 Number?

Yes, JEA (formerly Jacksonville Electric Authority) has a 1-800 number. The number is 1-800-683-5542.

What Are Jea Formerly Jacksonville Electric Authoritys' Social Handles?

• Twitter: @JEAOfficial

• Instagram: @JEAOfficial

• YouTube: @JEAOfficialTV

How To Get Jea Formerly Jacksonville Electric Authoritys' Chat Support?

JEA (formerly Jacksonville Electric Authority) offers chat support for customers through their website. To access the chat support, customers should visit the JEA website and click on the "Chat" button located at the top of the page. Customers can then enter their name, email address, and question to initiate a chat with a customer service representative.

How Easy It Is To Contact Jea Formerly Jacksonville Electric Authoritys'?

It is easy to contact JEA (formerly Jacksonville Electric Authority) as they provide multiple ways to get in touch. Customers can contact JEA by phone, email, mail, or through their website. Additionally, JEA has a customer service center that is open Monday through Friday from 8am to 5pm.

What Are Jea Formerly Jacksonville Electric Authoritys' Mailing Address & Jea Formerly Jacksonville Electric Authoritys' Phone Numbers?

Mailing Address: JEA, P.O. Box 45085, Jacksonville, FL 32232 Phone Numbers: Customer Service: 904-665-6000 Outage Hotline: 904-665-6211

What Are Jea Formerly Jacksonville Electric Authoritys' Support Hours?

JEA (formerly Jacksonville Electric Authority) offers 24/7 customer support. Customers can contact JEA by phone, email, or online chat to get assistance with their account or service-related questions.

Does Jea Formerly Jacksonville Electric Authority Offer 24H Support?

No, JEA (formerly Jacksonville Electric Authority) does not offer 24-hour support. Customers can contact the JEA Customer Service Center at 904-665-6000 Monday through Friday from 8 a.m. to 5 p.m. EST.

Where Can I Find Jea Formerly Jacksonville Electric Authority Faq?

The Jacksonville Electric Authority (JEA) provides a comprehensive Frequently Asked Questions (FAQ) page on their website. This page covers a wide range of topics related to JEA services and operations, including billing, customer service, energy efficiency, payment options, and more. Additionally, JEA provides customers with helpful resources such as an online account management portal, an energy calculator, and an outage map. For more information, please visit JEA's FAQ page at https://www.jea.com/faq/.

Final Words About Contacting Jea Formerly Jacksonville Electric Authority

If you need to contact JEA (formerly Jacksonville Electric Authority), you can do so by phone, email, or mail. You can also reach out to them through their website or social media channels. To get in touch with JEA, you can call their customer service line at 904-665-6000 or send an email to customerservice@jea.com. You can also mail your inquiry to JEA at P.O. Box 45085, Jacksonville, FL 32232-5085. For more information, you can visit their website at jea.com or follow them on social media.