How to contact
Lansing Board Of Water And Light?

What Is Lansing Board Of Water And Light?

The Lansing Board of Water and Light (BWL) is a municipally-owned utility that provides electricity and water services to the city of Lansing, Michigan. BWL is the largest combination utility in Michigan and serves over 90,000 electric customers and over 30,000 water customers. The utility is governed by a seven-member Board of Commissioners appointed by the Mayor of Lansing. BWL is committed to providing reliable, safe, and affordable services to its customers.

Why Should I Contact Lansing Board Of Water And Light?

You should contact Lansing Board of Water and Light if you have any questions or concerns about your water or electricity service. They can provide you with information on billing, payment options, energy efficiency programs, and more. They can also help you troubleshoot any issues you may be having with your water or electricity service.

What Are General Complaints About Lansing Board Of Water And Light Customer Service?

Common complaints about Lansing Board of Water and Light customer service include long wait times, unhelpful customer service representatives, lack of communication, and billing issues. Customers have also reported difficulty in reaching customer service representatives and have had difficulty getting their questions answered. Additionally, customers have expressed frustration with the amount of time it takes for their issues to be resolved.

What Are The Main Reasons People Contact Lansing Board Of Water And Light?

• To report a power or water outage.

• To request new service or transfer existing service.

• To inquire about billing and payment options.

• To inquire about energy efficiency programs.

• To ask questions about rates and fees.

• To inquire about renewable energy options.

• To report a problem with a BWL service.

• To receive assistance with energy saving tips.

Detailed Instructions For How To Contact Lansing Board Of Water And Light Customer Service?

To contact Lansing Board of Water and Light customer service, you can call their customer service line at 517-702-6006, Monday through Friday from 8:00am to 5:00pm. You can also reach out via their website at www.lbwl.com and click on the “Contact Us” link. You can also send an email to customerservice@lbwl.com or write a letter to: Lansing Board of Water and Light, 1232 Haco Drive, Lansing, MI 48911.

How Long Does Lansing Board Of Water And Light Take To Respond?

The Lansing Board of Water and Light typically responds to inquiries within 24 hours. However, response times may vary depending on the complexity of the inquiry.

What Are The Best Ways To Contact Lansing Board Of Water And Light?

The best ways to contact Lansing Board of Water and Light are by phone, email, mail, or in person. The customer service phone number is (517) 702-6006, the email address is CustomerService@lbwl.com, and the mailing address is 1232 Haco Drive, Lansing, MI 48912. The customer service office is open Monday through Friday from 8:00 a.m. to 5:00 p.m. and can be visited in person at the same address.

What Is The Best Way To Contact Lansing Board Of Water And Light Ceo?

The best way to contact Lansing Board of Water and Light CEO is by emailing info@lbwl.com or calling (517) 702-6006.

How To Contact Lansing Board Of Water And Light Executives?

To contact Lansing Board of Water and Light executives, you can call their main office at (517) 702-6006 or visit the Contact Us page on their website at www.lbwl.com/contact-us. You can also email them at customerservice@lbwl.com or write to them at 1232 Haco Drive, Lansing, MI 48912.

How To Contact Lansing Board Of Water And Light Outside The Usa?

The Lansing Board of Water and Light (BWL) can be contacted outside the United States through their website at www.lbwl.com. The contact page provides an international phone number and email address for customers to use. Additionally, customers can find more information about the BWL by visiting their social media accounts on Facebook, Twitter, and Instagram.

Does Lansing Board Of Water And Light Have A 1-800 Number?

Yes, the Lansing Board of Water and Light has a 1-800 number. The number is 800-482-7870 and is available for customers to call for assistance with their accounts.

What Are Lansing Board Of Water And Lights' Social Handles?

• Twitter: @LansingBWL

• Instagram: @LansingBWL

• YouTube: @LansingBWL

• LinkedIn: @LansingBoardofWaterandLight

How To Get Lansing Board Of Water And Lights' Chat Support?

To get Lansing Board of Water and Lights' chat support, customers can visit their website at www.lbwl.com and click on the “Chat Now” button located on the homepage. This will open a chat window where customers can speak directly with a customer service representative.

How Easy It Is To Contact Lansing Board Of Water And Lights'?

Contacting Lansing Board of Water and Lights is easy. You can reach them by phone at (517) 702-6006 or by email at customerservice@lbwl.com. You can also visit their website at www.lbwl.com for more information.

What Are Lansing Board Of Water And Lights' Mailing Address & Lansing Board Of Water And Lights' Phone Numbers?

Mailing Address: Lansing Board of Water & Light 1232 Haco Dr. Lansing, MI 48912 Phone Numbers: Customer Service: (517) 702-6006 Emergency: (517) 702-6006 Outage Hotline: (517) 702-6420 Account Services: (517) 702-6006 Administrative Office: (517) 702-6006

What Are Lansing Board Of Water And Lights' Support Hours?

The Lansing Board of Water and Lights (BWL) offers customer support Monday through Friday from 8:00 a.m. to 5:00 p.m. EST. Customers can also reach BWL by phone at (517) 702-6006 or by email at customerservice@lbwl.com.

Does Lansing Board Of Water And Light Offer 24H Support?

No, Lansing Board of Water and Light does not offer 24-hour support. They provide customer service Monday through Friday from 7:30 a.m. to 5:30 p.m. EST. Customers can contact them by phone, email, or online chat during those hours.

Where Can I Find Lansing Board Of Water And Light Faq?

The Lansing Board of Water & Light (BWL) is committed to providing reliable and affordable electric and water services to the residents of Lansing, Michigan. To help customers better understand their services, BWL provides a comprehensive FAQ page on their website. The FAQ page can be found at https://www.lbwl.com/faq. Here, customers can find answers to questions about billing, payment, energy efficiency, safety, and more. Additionally, customers can contact BWL directly with any questions or concerns they may have.

Final Words About Contacting Lansing Board Of Water And Light

The Lansing Board of Water and Light (BWL) is a public utility that provides electricity and water to the residents of Lansing, Michigan. If you need to contact BWL, there are several ways to do so. You can call their Customer Service line at (517) 702-6006, email them at customerservice@lbwl.com, or visit their website at www.lbwl.com for more information. You can also visit their office in person at 1232 Haco Drive, Lansing, MI 48912. BWL is committed to providing excellent customer service and will be happy to answer any questions you may have.