How to contact
Macon Water Authority?

What Is Macon Water Authority?

The Macon Water Authority (MWA) is a public utility that provides water and wastewater services to the citizens of Macon, Georgia. It was established in 1951 and is owned by the City of Macon. The MWA operates two water treatment plants, three wastewater treatment plants, and over 1,000 miles of water and sewer lines. It also provides water conservation and environmental education programs.

Why Should I Contact Macon Water Authority?

You should contact the Macon Water Authority if you need assistance with water-related services such as starting, stopping, or transferring service, paying your bill, or reporting a water leak. The Macon Water Authority can also provide information about water quality and conservation efforts.

What Are General Complaints About Macon Water Authority Customer Service?

Common complaints about Macon Water Authority customer service include long wait times on the phone, unhelpful customer service representatives, difficulty getting answers to questions, and slow response times to inquiries. Additionally, customers have reported that Macon Water Authority does not always follow through on promises and commitments, and that billing and payment issues are often not addressed in a timely manner.

What Are The Main Reasons People Contact Macon Water Authority?

The main reasons people contact the Macon Water Authority are to inquire about water bills, report water outages, request new service, ask questions about water quality, and inquire about water conservation programs.

Detailed Instructions For How To Contact Macon Water Authority Customer Service?

The Macon Water Authority provides customer service to its customers through several methods. To contact Macon Water Authority customer service, customers can call the customer service line at 478-464-5600, send an email to customerservice@maconwater.org, or visit the Macon Water Authority website at www.maconwater.org and click the “Contact Us” link. Customers can also visit the Macon Water Authority office at 200 Cherry Street, Macon, GA 31201.

How Long Does Macon Water Authority Take To Respond?

Macon Water Authority typically responds to customer inquiries within 24-48 hours.

What Are The Best Ways To Contact Macon Water Authority?

The best ways to contact Macon Water Authority are by phone, email, or mail. By phone, customers can call 478-464-5600 to speak with a customer service representative. By email, customers can send their inquiries to customerservice@maconwater.org. By mail, customers can send their inquiries to Macon Water Authority, 200 Cherry Street, Macon, GA 31201. Customers can also visit the Macon Water Authority website for more information and to submit an online inquiry form.

What Is The Best Way To Contact Macon Water Authority Ceo?

The best way to contact Macon Water Authority CEO is by calling their main office at (478) 464-5600 or by sending an email to info@maconwater.org.

How To Contact Macon Water Authority Executives?

The best way to contact Macon Water Authority executives is to visit their website at https://www.maconwater.org/contact-us.html and submit an inquiry on their contact form. You can also call their main office at (478) 464-5600 to speak with a representative.

How To Contact Macon Water Authority Outside The Usa?

The Macon Water Authority can be contacted outside the USA by emailing info@maconwater.org or by calling +1 478-464-5600.

Does Macon Water Authority Have A 1-800 Number?

Yes, the Macon Water Authority has a 1-800 number for customer service. The number is 1-800-342-0417.

What Are Macon Water Authoritys' Social Handles?

• Twitter: @MaconWaterAuth

• Instagram: @MaconWaterAuthority

• YouTube: @MaconWaterAuthority

How To Get Macon Water Authoritys' Chat Support?

The Macon Water Authority offers chat support for customers through their website. To access the chat support, customers can visit the Macon Water Authority website and click on the “Chat with Us” button located at the bottom of the page. This will open a chat window where customers can ask questions and receive answers from customer service representatives.

How Easy It Is To Contact Macon Water Authoritys'?

It is easy to contact Macon Water Authority. They can be contacted by phone at (478) 464-5600 or by email at mwa@maconwater.org. Additionally, their website, www.maconwater.org, provides a contact form for customers to submit inquiries.

What Are Macon Water Authoritys' Mailing Address & Macon Water Authoritys' Phone Numbers?

• Macon Water Authority's phone numbers are 478-464-5600 or 888-844-927

What Are Macon Water Authoritys' Support Hours?

The Macon Water Authority's Support Hours are Monday through Friday, 8:00am to 5:00pm EST.

Does Macon Water Authority Offer 24H Support?

No, the Macon Water Authority does not offer 24-hour support. However, customers can contact the Authority during regular business hours for assistance.

Where Can I Find Macon Water Authority Faq?

The Macon Water Authority (MWA) provides a comprehensive Frequently Asked Questions (FAQ) page on its website, maconwater.org. This page offers detailed answers to questions about the MWA, its services, and how to access them. It covers topics such as billing, water quality, customer service, and more. The FAQ page is organized into several sections, making it easy to find answers to specific questions. Additionally, the MWA provides a contact form on its website for customers who need additional assistance or have further questions.

Final Words About Contacting Macon Water Authority

The best way to contact Macon Water Authority is by calling their customer service line at 478-464-5600 or by sending them an email at mwa@maconwater.org. You can also visit their website at www.maconwater.org for more information. If you have a specific question or concern, they have a customer service representative available to answer your questions Monday through Friday, 8:00am to 5:00pm.