Presque Isle Electric & Gas Cooperative (PIEC) is a member-owned electric and natural gas utility serving over 30,000 residential, commercial, and industrial customers in northern Michigan. It is headquartered in Onaway, Michigan, and serves customers in seven counties in the northeastern part of the state. PIEC is a Touchstone Energy® Cooperative, meaning it is part of a nationwide network of more than 900 electric cooperatives that are committed to providing reliable, affordable, and safe energy solutions.
Presque Isle Electric & Gas Cooperative is a member-owned electric and natural gas utility serving over 14,000 members in Michigan's Upper Peninsula. As a cooperative, we are committed to providing reliable and affordable energy services to our members. We are available to answer any questions you may have about our services, rates, and programs. We also offer energy efficiency programs and rebates to help our members save money and reduce their energy usage.
Common complaints about Presque Isle Electric & Gas Cooperative customer service include long wait times, lack of helpful customer service representatives, and difficulty getting through to the company. Other complaints include incorrect billing, slow response times, and poor communication. Customers have also reported difficulty understanding rates and billing information, as well as difficulty resolving service issues.
People contact Presque Isle Electric & Gas Cooperative for a variety of reasons, including to set up new service, report an outage, make a payment, inquire about rates and programs, ask questions about billing, and request energy-saving tips.
By Email: Customers can also send an email to firstname.lastname@example.org. By Mail: Customers can send a letter to Presque Isle Electric & Gas Cooperative, P.O. Box 7, Onaway, MI 4976
Online: Customers can also visit the Presque Isle Electric & Gas Cooperative website at www.pielectric.com and use the contact form located on the Contact Us page.
Presque Isle Electric & Gas Cooperative typically responds to inquiries within 1-2 business days.
The best ways to contact Presque Isle Electric & Gas Cooperative are by phone at (888) 877-4242, by email at email@example.com, or by mail at P.O. Box 609, Rogers City, MI 49779. Other contact options include visiting the office in person at 810 N. Third Street, Rogers City, MI 49779, or using the online contact form on their website.
To contact Presque Isle Electric & Gas Cooperative executives, please call (800) 423-6634 or email firstname.lastname@example.org. You can also visit their website at https://www.pielectric.com/contact-us/ for more information.
Yes, Presque Isle Electric & Gas Cooperative has a 1-800 number. The toll-free number is 1-800-423-6634.
Presque Isle Electric & Gas Cooperatives offers chat support for its customers. To get started, visit the company's website at www.pielectric.com and click on the "Chat Now" button located on the top right corner of the homepage. From there, you will be connected with a customer service representative who can help answer any questions you may have.
It is easy to contact Presque Isle Electric & Gas Cooperatives. Customers can reach out to the company by phone at 1-800-423-6634, by email at email@example.com, or through the website at www.pielectric.com/contact-us.
Presque Isle Electric & Gas Cooperatives offers 24/7/365 customer support. Their customer service team is available to answer any questions or concerns you may have at any time.
No, Presque Isle Electric & Gas Cooperative does not offer 24-hour support. They are open Monday through Friday from 8:00 a.m. to 4:30 p.m. EST.
Presque Isle Electric & Gas Cooperative (PIEG) offers a comprehensive FAQ page on their website, which can be found at https://www.pieg.coop/faq. This page provides detailed answers to common questions about PIEG services, including billing, payment, and energy efficiency. Additionally, customers can find information about outages, safety, and more. The FAQ page also includes contact information for PIEG customer service representatives, who are available to answer any additional questions.
Presque Isle Electric & Gas Cooperative is a trusted provider of energy services in Michigan. With over 75 years of experience, they are dedicated to providing reliable and affordable energy services to their customers. If you have any questions or concerns about their services, you can contact them by phone, email, or mail. They are committed to providing excellent customer service and strive to make sure that their customers are satisfied with their services. For more information, visit their website or contact them directly.